【资料名称】：故障预处理手册v5

【资料作者】：deyang

【资料日期】：2012-12-23

【资料语言】：中文

【资料格式】：DOC

【资料目录和简介】：

目录
目录0
一、基站部分（爱立信设备）8
1.1、告警概述8
1.1.1原始告警格式8
1.1.2告警列表格式8
1.2、告警列表9
1.2.1 CELL LOGICAL CHANNEL AVAILABILITY SUPERVISION9
1.2.2 RADIO X-CEIVER ADMINISTRATION10
1.2.3空调被盗10
1.2.4传输中断11
1.2.5载频故障11
1.2.6载频故障RXOTX12
1.2.7载频故障RXOTRX12
1.2.8载频故障RXOCF13
1.2.9载频故障RXOTF14
1.2.10载频故障RXOCF14
1.2.11载频故障RXORX15
1.2.12载频故障RXOTRX15
1.2.14时隙故障17
1.2.15传输质量告警17
二、中兴TD、SDR部分19
2.1 TD-NodeB退服告警19
2.2 E1链路电信号丢失19
2.3小区退服19
2.4 BBU-RRU通信链路断19
2.5卫星接收（GPS）故障20
2.6 CC上的告警20
2.7 UBPG的告警21
2.8 FS的告警21
2.9 PM的告警22
2.10 SA的告警23
2.11 各单板的告警24
2.12 单板通讯链路断告警25
2.13单板通讯链路断告警25
2.14远端天线过驻波比告警26
2.15工作频点配置超出范围告警26
三、动环部分28
3.1监控中断告警28
3.2门碰、红外告警28
3.3市电停电告警28
3.4 温度高告警29
3.5 通讯状态告警29
3.6 蓄电池组总电压过低告警29
3.7 核心局水浸告警29
3.8 核心机房停电30
3.9 核心局固定油机启动故障30
3.10 核心局房开关电源熔断器熔断30
3.11 核心局UPS蓄电池放电告警30
3.12 核心局开关电源模块通讯中断告警30
四、直放站告警（无线侧）32
4.1 电源掉电32
4.2接收电平强度告警32
4.3信源变化告警32
4.4上/下行低噪放故障告警32
4.5上/下行功放故障告警33
4.6无数据上报告警33
4.7 CQT、彩信、GPRS接通率低告警33
五、传输部分35
5.1中兴传输设备告警概述35
5.1.1告警分类35
5.1.2告警级别和告警处理35
5.1.3告警级别和告警处理35
5.2中兴SDH设备告警列表35
5.2.1光缆中断35
5.2.2监控脱机（NE COMMU FAILURE）36
5.2.3网元频繁闪告警36
5.2.4 S口通讯错误36
5.2.5电源故障37
5.2.6光接收信号丢失（LOS）—未用端口37
5.2.7帧丢失（LOF）37
5.2.8 定时输入丢失（LOS）38
5.2.9晶振老化或者时钟参考源频率越界38
5.3中兴PTN设备告警列表38
5.3.1光缆中断38
5.3.2监控脱机39
5.3.3光接收信号丢失（LOS）—未用端口39
5.3.4电源模块故障39
5.4中兴波分设备告警列表40
5.4.1信号丢失告警40
5.4.2分波类型单板总输入无光告警40
5.4.3合波类型单板总输出无光告警41
5.5 OLP设备告警列表41
5.5.1 无光告警41
5.5.2 通信链路中断41
六、数据部分43
6.1常见故障判断：43
6.1.1数据故障主要要信息有两方面的来源：43
6.1.2 故障通知流程如下表：43
6.2 集团专线告警列表43
6.2.1 PDH LOS告警/线路中断43
6.2.2 设备无法登陆44
6.2.3 端口不存在44
6.2.4 丢包45
6.2.5 延迟过高45
6.3 WLAN故障列表45
6.3.1 AP离线45
6.4 烽火GPON故障列表46
6.4.1 OLT系统通信中断46
6.4.2 OLT PON口断纤告警46
6.4.3 OLT配置未保存告警46
6.4.4 ONU 掉电告警46
6.4.5 ONU 断纤告警47
6.4.6 ONU上行BIP8超过门限告警47
6.4.7 ONU 信号降级47
6.4.8 ONU 卡不在位47
6.5 中兴GPON故障列表47
6.5.1信号丢失47
6.5.2 OLT发送光功率异常48
6.5.3 OLT接收光功率异常48
6.5.4 ONU长发光48
6.5.5 光模块不在位49
6.5.6 OLT光模块失效49
6.5.7 ONU信号丢失49
6.5.8 ONU帧丢失50
6.5.9 ONU信号失效50
6.5.10 ONU远端缺陷指示50
6.5.11 ONU启动失败50
6.5.12 ONU物理设备异常51
6.5.13 OLT信号丢失51
6.5.14 OLT帧丢失51
6.5.15 帧丢失52
6.5.16 Mac地址漂移通知52
6.5.17 ONU窗口抖动52
6.5.18 ONU信号弱化52
6.5.19 光纤弯曲53
七、交换部分53
7.1、爱立信设备告警概述53
7.1.1 原始告警格式53
7.1.2 告警列表格式53
7.2、告警列表54
7.2.1 ANALYSIS DATA FAULT54
7.2.2 AP ANTIVIRUS FUNCTION FAULT55
7.2.3 AP DIAGNOSTIC FAULT55
7.2.4 AP FILE PROCESSING FAULT56
7.2.5 AP LOG STATISTICS56
7.2.6 APPLICATION DETECTED SOFTWARE ERROR57
7.2.7 APPLICATION SYSTEM PASSIVE57
7.2.8 GENERAL ERROR58
7.2.9MIRRORED DISKS NOT REDUNDANT58
7.2.10 AP NOT AVAILABLE60
7.2.11 AP PROCESS REINITIATED61
7.2.12 AP PROCESS STOPPED61
7.2.13 AP REBOOT62
7.2.14 AP SYSTEM ANALYSIS62
7.2.15 AP SYSTEM CLOCK NOT SYNCHRONIZED63
7.2.16 AP VIRUS63
7.2.17AUC RP OPERATION ERROR64
7.2.18 AUDIT FUNCTION THRESHOLD SUPERVISION64
7.2.19 AUDIT LOG DEACTIVATED65
7.2.20 BACKUP ACCESS SPEED REDUCTION65
7.2.21 BACKUP INFORMATIONG FAULT65
7.2.22 BILLING, AP DISK, FILE SPACE LIMIT REACHED66
7.2.23 BLOCKING RESTRICTION ON ROUTES SUPERVISION66
7.2.24 BLOCKING SUPERVISION67
7.2.25 BLOCKING SUPERVISION OF DEVICE67
7.2.26 CCITT7 DESTINATION INACCESSIBLE67
7.2.27 CCITT7 DISTURBANCE SUPERVISION LIMIT REACHED68
7.2.28 CCITT7 LINK SET SUPERVISION68
7.2.29 CITT7 SIGNALLING LINK FAILURE69
7.2.30 CCITT7 SIGNALLING LINK MANUALLY DEACTIVATED69
7.2.31 CHARGING DESTINATION FAULT70
7.2.32 CHARGING VIEWS OR LOGS CONGESTION70
7.2.33COMMAND LOG OUTPUT ERROR70
7.2.34 COMMON CHARGING OUTPUT ADJUNCT PROCESSOR INTERFACE CONGESTION71
7.2.35COMMON CHARGING OUTPUT ADJUNCT PROCESSOR INTERFACE FAULT71
7.2.36COMMON CHARGING OUTPUT CONGESTION71
7.2.37CONNECTION PERFORMANCE TEST OF GROUP SWITCH DISTURBANCES72
7.2.38CP AP COMMUNICATION FAULT72
7.2.39CP FAULT72
7.2.40CP FILE OUTPUT, AP CP FILE SYSTEM, TRANSFER QUEUE FAULT73
7.2.41CP STATE NOT NORMAL73
7.2.42CPT FAULT73
7.2.43DATA OUTPUT, AP COMMON DESTINATION HANDLING, DESTINATION FAULT74
7.2.44DATA OUTPUT, AP DIRECT BLOCK OUTPUT, TRANSFER FAULT74
7.2.45DIGITAL PATH FAULT SUPERVISION75
7.2.46DIGITAL PATH QUALITY SUPERVISION75
7.2.47DIGITAL PATH UNAVAILABLE STATE FAULT75
7.2.48DISTRIBUTED GROUP SWITCH FAULT75
7.2.49DISTRIBUTED GROUP SWITCH TRAFFIC RESTRICTIONS76
7.2.50DISTURBANCE SUPERVISION LIMIT REACHED76
7.2.51EMERGENCY UNLOCKOF SW LICENSING（MGW）76
7.2.52EM FAULT77
7.2.53EM MANUALLY BLOCKED77
7.2.54ET HARDWARE FAULT（MGW）77
7.2.55EVENT REPORTING THRESHOLD REACHED78
7.2.56EXCHANGE INPUT LOAD SUPERVISION78
7.2.57FAN COMMUNICATION FAILURE(MGW)78
7.2.58FAN MAGAZINE DISCONNECTED79
7.2.59FAN MAGAZINE FAULT79
7.2.60FILE NOTIFICATION, AP CDH, ACKNOWLEDGEMENT NOT RECEIVED79
7.2.61CP PROTOCLO NEGOTIATION FAILURE(MGW)79
7.2.62GIGABIT ETHERNET LINK FAULT(MGW)80
7.2.63GROUP SWITCH CLM CONTROL80
7.2.64GROUP SWITCH TRAFFIC RESTRICTION80
7.2.65HLR AUTHENTICATION DATA REQUEST FAULT81
7.2.66HLR STATE FAULT81
7.2.67HLR SUBSCRIBER DATA FILE OUTPUT ERROR81
7.2.68HLR SUBSCRIBERS WITH INCOMPATIBLE DATA SUPERVISION82
7.2.69ILLEGAL LOGON ATTEMPTS82
7.2.7INFINITE FILE END WARNING83
7.2.71INFINITE SEQUENTIAL FILE NOT OPEN83
7.2.72INTERACTIVE MESSAGING ,STREANER FAULT(MGW)83
7.2.73INTER SWITCH MODULE LINK FAULT(MGW)84
7.2.74IPN FAULT84
7.2.75 IP PORT FAULT84
7.2.76LICENSE MANAGEMENT EVENT LOG OUTPUT ERROR85
7.2.77LOSS OF LINK REDUNDANCY GROUP 0（MGW）85
7.2.78LOSS OF LINK REDUNDANCY GROUP 1(MGW)86
7.2.79LOSS OF SWITCH REDUNDANCY(MGW)86
7.2.80LOSS OF SWITCH REDUNDANCYPLANE A (MGW)86
7.2.81LOSS OF SWITCH REDUNDANCYPLANE B (MGW)87
7.2.82LOSS OF TRACKING(MGW)87
7.2.85LOSS OF SYNCH REFERENCE REDUNDANCY(MGW)87
7.2.86LOSS OF SYSTEM CLOCK(MGW)87
7.2.87LOSS OF SYSTEM CLOCK REDUNDANCY(MGW)88
7.2.88MTP3B ROUTE SET UNAVAILABLE(MGW)88
7.2.89M3UAASSOCIATION DOWN(MGW)89
7.2.90M3UAASSOCIATION STATUS CHANGE(MGW)89
7.2.91M3UA DESTINATION INACCESSIBLE(MGW)89
7.2.92MAGAZINE ADDRESS FAULT90
7.2.93MAGAZINE POWER FAULT90
7.2.94MANUAL EXECUTION OF COMMAND LOG REQUIRED90
7.2.95MANY REGIONAL PROCESSORS BLOCKED91
7.2.96MCS AUTHORITY ILLEGAL LOGON ATTEMPT91
7.2.97MEDIA GATEWAY ALARM CONTROL UNIT COMMUNICATION FAULT(MGW)91
7.2.98MEDIA GATEWAY ALARM CONTROL UNIT HARDWARE FAULT(MGW)91
7.2.99MEDIA GATEWAY ALARM CONTROL UNITSOFTWARE FAULT（MGW）92
7.2.100MEDIA GETAWAY SYSTEM DEGRADED(MGW)92
7.2.101MEDIA GATEWAY SYSTEM DOWN(MGW)92
7.2.102MEDIA GETEWAY INAVAILABLE(MGW)93
7.2.103MEDIA STEAM BOARD FAULT(MGW)93
7.2.104MEDIA STREAM FUNTION,RESOURCE ACCESS FAILURE(MGW)94
7.2.105MT FAILED AUTHENTICATION94
7.2.106MTP3ROUTE SET UNAVAILABLE(MGW)94
7.2.107MTP3b LINK OUT OF SERVICE(MGW)95
7.2.108NETWORK SYNCHRONIZATION FAULT95
7.2.109NM ROUTE LOAD STATE CHANGE96
7.2.110PDH DEGRADED SIGNAL96
7.2.111PDH LOSS OF FRAME97
7.2.112SCTP NETWORK STATUS CHANGE98
2.113PlUG-IN UNIT HW FAILYRE98
7.2.114PlUG-IN UNIT SYNCH HARDWARE FAULT98
7.2.115POOL CAPACITY DEGRADED99
7.2.116POWER FAILURE(MGW)99
7.2.117PVC SET-UP FAILURE99
7.2.118PROGRAM STORE BUILD LEVEL OUTPUT ERROR100
7.2.119RELOAD OF THE SYSTEM IS PENDING100
7.2.120RELOAD PARAMETERS INVALID100
7.2.121ROUTE RESTRICTION ACTIVATED101
7.2.122RPB-E NETWORK FAULT101
7.2.123RP BUS FAULT101
7.2.124RP FAULT102
7.2.125RP MANUALLY BLOCKED102
7.2.126RP INTERCOMMUNICATION GROUP FAULT103
7.2.127RP PAIR FAULT103
7.2.128SCB SYSTEM CLOCK PATJ HE FAULT(MGW)103
7.2.129SEIZURE QUALITY SUPERVISION104
7.2.130SEIZURE SUPERVISION105
7.2.131SEMIPERMANENT CONNECTION BREAK LOGGING CONGESTION105
7.2.132SEMIPERMANENT CONNECTION FAULT106
7.2.133SIGNALLING FAULT SUPERVISION107
7.2.134SIZE ALTERATION OF DATA FILES AUTOMATIC SIZE ALTERATION PASSIVE107
7.2.135SIZE ALTERATION OF DATA FILES SIZE CHANGE REQUIRED108
7.2.136SIZE ALTERATION OF DATA FILES FAULT108
7.2.137SMALL RESTART IS PENDING108
7.2.138SOFTWARE ERROR109
7.2.139STATISTICS AND TRAFFIC MEASUREMENT COLLECTION TIMEOUT FAULT109
7.2.140SWITCH CORE FAULT(MGW)110
7.2.141 SWITCHING NETWORK TERMINAL FAULT110
7.2.142 SWITCH INTERNAL LINK FAULT(MGW)110
7.2.143 SWITCH PLANE FAULT(MGW)111
7.2.144 SXB SYSTEM CLOCK PATH HW FAULT(MGW)111
7.2.145 SYNCHRONOUS DIGITAL PATH QUALITY SUPERVISION111
7.2.146 SYNCHRONOUS DIGITAL PATH UNAVAILABLE STATE FAULT112
7.2.147 SYSTEM CLOCK QUALITY DEGRADATION(MGW)112
7.2.148 SYSTEM RESTART113
7.2.149 SYSTEM STATE113
7.2.150 TDM TERMINATION GROUP ,CONFIGURATION MISMATCH(MGW)113
7.2.151 TERMINATION GROUP ,CONFIGURATION MISMATCH(MGW)114
7.2.152 TU HARDWARE FAULT(MGW)114
7.2.153 TU SYNCH REFERENCE LOSS OF SIGNAL(MGW)114
7.2.154 TU SYSTEM CLOCK PATH HW FAULT(MGW)114
7.2.155 USER EXCEEDED ALLOWED ACCESS ATTEMPTS115
7.2.156 VITUAL MEDIA CATEWAY ,GCP LINK DOWN(MGW)115
7.2.157 VITUAL MEDIA CATEWAY ,GCP MTP-3B LINK DOWN(MGW)115
7.2.158 RADIO TRANSMISSION GB INTERFACE FAULT116
7.2.159 CP STATE NOT NORMOL116
7.2.160 BACKUP INFORMATION FAULT117
7.2.161 STATISTICS AND TRAFFIC MEASUREMENT MP FILE OUTPUT FAULT117
7.2.162 SYNCHRONOUS DIGITAL PATH FAULT SUPERVISION118
7.2.163 SUSPECTED CLONE SIM CARD IN HLR119
7.3 中兴（GSM）、华为设备119
7.3.1数据库硬盘使用率超标（中兴V3）119
7.3.2 BRP/EBRP单板HDLC通讯断（中兴V2）119
7.3.3本端接收报文间隔抖动告警119
7.3.4 E1/T1 告警指示120
7.3.5 单板上存在故障的半永久120
7.3.6 SPF扣板链路故障120
7.3.7 MTP3目的信令不可达120
7.4 TD交换侧告警121
7.4.1 Mtp3局向不可达121
7.4.2 Mtp3链路不可用121
7.4.3 SCCP子系统不可用告警121
7.4.4 SDH/SONET故障122
八、性能监控部分:123
8.1 GSM性能监控异常小区123
8.1.1 GSM性能监控异常小区-高掉话123
8.1.2 GSM性能监控异常小区-高拥塞123
8.1.3 GSM性能监控异常小区-高干扰124
8.2 TD性能监控异常小区124
8.2.1 TD性能监控异常小区-高掉话124
8.2.2 TD性能监控异常小区-高拥塞125