【资料名称】：故障预处理手册

【资料作者】：无

【资料日期】：无

【资料语言】：中文

【资料格式】：DOC

【资料目录和简介】：

目录
目录0
一、基站部分7
1、告警概述7
1.1原始告警格式7
1.2告警列表格式7
2、告警列表8
2.1 CELL LOGICAL CHANNEL AVAILABILITY SUPERVISION8
2.2 RADIO X-CEIVER ADMINISTRATION9
2.3空调被盗10
2.4传输中断10
2.5载频故障11
2.7载频故障RXOTX11
2.8载频故障RXOTRX12
2.9载频故障RXOCF12
2.10载频故障RXOTF13
2.11载频故障RXOCF14
2.12载频故障RXORX14
2.13载频故障RXOTRX15
2.14时隙故障RXOTS15
2.15时隙故障16
2.16传输质量告警16
二、动环部分18
1 监控中断告警18
2 门碰、红外告警18
3 市电停电告警18
4 温度高告警19
三、传输部分20
1．中兴传输设备告警概述20
1.1告警分类20
1.2告警级别和告警处理20
2．告警列表20
2.1光缆中断20
2.2光接收信号丢失（LOS）21
2.3电信号丢失（LOS）21
2.4帧丢失（LOF）22
2.5 帧失步（OOF）23
2.6 AU4/AU3指针丢失（LOP）23
2.7 复帧丢失24
2.8 VC4 高阶通道未装载24
2.9 VC4 高阶通道跟踪标识失配25
2.10 VC4 信号标识失配25
2.11 VC4高阶通道净荷失配26
2.12 AU4/AU3 PJE+性能超值、AU4/AU3 PJE-性能超值26
2.13 TU3指针丢失（LOP）27
2.14 复帧丢失（高阶VC3 通道虚容器）28
2.15 VC3高阶通道未装载（HP-UNEQ）28
2.16 VC3高阶通道跟踪标识失配（HP-TIM）28
2.17 VC3信号标识失配（HP-SLM）29
2.18 VC3高阶通道净荷失配（HP-PLM）30
2.19 TU3 PJE+、TU3 PJE-性能超值30
2.20 TU12/TU11指针丢失（LOP）30
2.21 定时输入丢失（LOS）31
2.22 定时输出丢失32
2.23 电源故障32
2.24单板脱位33
2.25板类型失配33
四、数据部分34
1 常见故障判断：34
1.1 数据故障主要要信息有两方面的来源：34
1.2 故障通知流程如下表：34
1.3 询问客户故障34
1.4PING测试34
2常见故障列表35
2.1 插头脱落35
2.2 线路故障35
2.3 市电停电、跳闸36
2.4 接头松动、接触不良36
2.5 接头金属部分氧化36
2.6 光纤收发器失效或死机37
2.7 数据交换机失效或死机37
2.8 路由器失效或死机37
2.9 误码、丢包38
五、交换部分39
1、爱立信设备告警概述39
1.1 原始告警格式39
1.2 告警列表格式39
2、告警列表40
2.1 ANALYSIS DATA FAULT40
2.2 AP ANTIVIRUS FUNCTION FAULT41
2.3 AP DIAGNOSTIC FAULT41
2.4 AP FILE PROCESSING FAULT42
2.5 AP LOG STATISTICS42
2.6 APPLICATION DETECTED SOFTWARE ERROR43
2.7 APPLICATION SYSTEM PASSIVE43
2.8 GENERAL ERROR43
2.9MIRRORED DISKS NOT REDUNDANT44
2.10 AP NOT AVAILABLE47
2.11 AP PROCESS REINITIATED47
2.12 AP PROCESS STOPPED48
2.13 AP REBOOT48
2.14 AP SYSTEM ANALYSIS48
2.15 AP SYSTEM CLOCK NOT SYNCHRONIZED49
2.16 AP VIRUS49
2.17 AU4 LOSS OF POINTE（MGW）50
2.18 AUC RP OPERATION ERROR50
2.19 AUDIT FUNCTION THRESHOLD SUPERVISION51
2.20 AUDIT LOG DEACTIVATED51
2.21 BACKUP ACCESS SPEED REDUCTION51
2.22 BACKUP INFORMATIONG FAULT52
2.23 BILLING, AP DISK, FILE SPACE LIMIT REACHED53
2.24 BLOCKING RESTRICTION ON ROUTES SUPERVISION53
2.25 BLOCKING SUPERVISION54
2.25 BLOCKING SUPERVISION OF DEVICE54
2.26 CCITT7 DESTINATION INACCESSIBLE55
2.27 CCITT7 DISTURBANCE SUPERVISION LIMIT REACHED55
2.28 CCITT7 LINK SET SUPERVISION56
2.29 CITT7 SIGNALLING LINK FAILURE56
2.30 CCITT7 SIGNALLING LINK MANUALLY DEACTIVATED57
2.31 CHARGING DESTINATION FAULT57
2.32 CHARGING VIEWS OR LOGS CONGESTION57
2.33 CHECKSUM ERROR IN DS STORED MICROPROGRAM58
2.34 COMMAND LOG OUTPUT ERROR58
2.35 COMMON CHARGING OUTPUT ADJUNCT PROCESSOR INTERFACE CONGESTION58
2.36 COMMON CHARGING OUTPUT ADJUNCT PROCESSOR INTERFACE FAULT59
2.37 COMMON CHARGING OUTPUT CONGESTION59
2.38 ONNECTION PERFORMANCE TEST OF GROUP SWITCH DISTURBANCES60
2.39 CONNECTION SUPERVISION, AP CDH, CONNECTION TO REMOTE SYSTEMLOST60
2.40 CP AP COMMUNICATION FAULT60
2.41 CP FAULT61
2.42 CP FILE OUTPUT, AP CP FILE SYSTEM, TRANSFER QUEUE FAULT61
2.43 CP STATE NOT NORMAL62
2.44 CPT FAULT62
2.45 DATA OUTPUT, AP COMMON DESTINATION HANDLING, DESTINATION FAULT62
2.46 DATA OUTPUT, AP DIRECT BLOCK OUTPUT, TRANSFER FAULT63
2.47 DIGITAL PATH FAULT SUPERVISION63
2.48 DIGITAL PATH QUALITY SUPERVISION63
2.49 DIGITAL PATH UNAVAILABLE STATE FAULT64
2.50 DISTURBANCE SUPERVISION OF TRUNK ROUTES64
2.51 DISTRIBUTED GROUP SWITCH FAULT65
2.52 DISTRIBUTED GROUP SWITCH TRAFFIC RESTRICTIONS65
2.53 DISTURBANCE SUPERVISION LIMIT REACHED65
2.54 EMERGENCY UNLOCK OF SW LICENSING（MGW）66
2.55 EM FAULT66
2.56 EMG CONTROL DOWN66
2.57 EM MANUALLY BLOCKED67
2.58 EQUIPMENT PROTECTION HARDWARE FAULT(MGW)67
2.59 ET HARDWARE FAULT（MGW）67
2.60 EVENT REPORTING THRESHOLD REACHED68
2.61 EXCHANGE INPUT LOAD SUPERVISION68
2.62 EXTERNAL ALARM RECEIVER FAULT68
2.63 FAN COMMUNICATION FAILURE(MGW)69
2.64 FAN MAGAZINE DISCONNECTED69
2.65 FAN MAGAZINE FAULT69
2.66 FILE NOTIFICATION, AP CDH, ACKNOWLEDGEMENT NOT RECEIVED69
2.67 FILE PROCESS UTILITY AUTOMATIC TRANSFER FAILURE（删除）70
2.68 CP PROTOCLO NEGOTIATION FAILURE(MGW)70
2.69 GENERIC ACCESS MANAGER SIGNALLING CHANNEL CONNECTION FAULT71
2.70 GIGABIT ETHERNET LINK FAULT(MGW)71
2.71 GROUP SWITCH CLM CONTROL71
2.72 GROUP SWITCH FAULT72
2.73 GROUP SWITCH TRAFFIC RESTRICTION72
2.74 GROUP SWITCH UNIT MANUALLY BLOCKED72
2.75 HARDWARE INFORMATION IO FAULT73
2.76 HIGH FAILURE RATE IN SUBRATE SWITCH SUPERVISION73
2.77 HLR AUTHENTICATION DATA REQUEST FAULT74
2.78 HLR STATE FAULT74
2.79 HLR SUBSCRIBER DATA FILE OUTPUT ERROR75
2.80 HLR SUBSCRIBERS WITH INCOMPATIBLE DATA SUPERVISION75
2.81 ILLEGAL LOGON ATTEMPTS76
2.82 INFINITE FILE END WARNING76
2.83 INFINITE SEQUENTIAL FILE NOT OPEN77
2.84 INTERACTIVE MESSAGING ,MESSAGE FILE MISSING(MGW)77
2.85 INTERACTIVE MESSAGING ,STREANER FAULT(MGW)77
2.86 INTER SWITCH MODULE LINK FAULT(MGW)78
2.87 IO BLOCKED78
2.88 IO-FAULT FOR TRAFFIC MEASUREMENT ON ROUTES78
2.89 IO-FAULT FOR TRAFFIC TYPE MEASUREMENT79
2.90 IO MML SERVER FAULT79
2.91 IO STORAGE SPACE WARNING79
2.92 IPN FAULT80
2.93 IP PORT FAULT80
2.94 LICENSE MANAGEMENT EVENT LOG OUTPUT ERROR80
2.95 LOSS OF LINK REDUNDANCY GROUP 0（MGW）81
2.96 LOSS OF LINK REDUNDANCY GROUP 1(MGW)81
2.97 LOSS OF SWITCH REDUNDANCY(MGW)81
2.98 LOSS OF SWITCH REDUNDANCYPLANE A (MGW)82
2.99 LOSS OF SWITCH REDUNDANCYPLANE B (MGW)82
2.100 LOSS OF TRACKING(MGW)82
2.101LOSS OF SYNCH REFERENCE REDUNDANCY(MGW)83
2.102 LOSS OF SYSTEM CLOCK(MGW)83
2.103 LOSS OF SYSTEM CLOCK REDUNDANCY(MGW)83
2.104 MTP3B ROUTE SET UNAVAILABLE(MGW)84
2.105 M3UAASSOCIATION DOWN(MGW)84
2.106 M3UAASSOCIATIONSTATUS CHANGE(MGW)85
2.107 M3UA DESTINATION INACCESSIBLE(MGW)85
2.108 MAGAZINE ADDRESS FAULT85
2.109 MAGAZINE POWER FAULT86
2.110 MANUAL EXECUTION OF COMMAND LOG REQUIRED86
2.111 MANY REGIONAL PROCESSORS BLOCKED86
2.112 MCS AUTHORITY ILLEGAL LOGON ATTEMPT86
2.113 MEDIA GATEWAY ALARM CONTROL UNIT COMMUNICATION FAULT(MGW)87
2.114 MEDIA GATEWAY ALARM CONTROL UNIT HARDWARE FAULT(MGW)87
2.115 MEDIA GATEWAY ALARM CONTROL UNIT SOFTWARE FAULT（MGW）87
2.116 MEDIA GETAWAY SYSTEM DEGRADED(MGW)88
2.117 MEDIA GATEWAY SYSTEM DOWN(MGW)88
2.118 MEDIA GETEWAY INAVAILABLE(MGW)88
2.119 MEDIA STEAM BOARD FAULT(MGW)89
2.120 MEDIA STREAM FUNTION,RESOURCE ACCESS FAILURE(MGW)89
2.121 MT FAILED AUTHENTICATION90
2.122 MTP3ROUTE SET UNAVAILABLE(MGW)90
2.123 MTP3b LINK OUT OF SERVICE(MGW)90
2.124 NETWORK SYNCHRONIZATION FAULT91
2.125 NM ROUTE ASR SUPERVISION92
2.126 NM ROUTE LOAD STATE CHANGE92
2.127 PDH DEGRADED SIGNAL92
2.128 PDH LOSS OF FRAME93
2.129 SCTP NETWORK STATUS CHANGE94
2.130 PlUG-IN UNIT HW FAILYRE94
2.131 PlUG-IN UNIT SYNCH HARDWARE FAULT94
2.132 POOL CAPACITY DEGRADED95
2.133 POWER FAILURE(MGW)95
2.134 PVC SET-UP FAILURE96
2.135 PROGRAM STORE BUILD LEVEL OUTPUT ERROR96
2.136 RELOAD OF THE SYSTEM IS PENDING96
2.137 RELOAD PARAMETERS INVALID97
2.138 ROUTE RESTRICTION ACTIVATED97
2.139 RPB-E NETWORK FAULT97
2.140 RP BUS FAULT98
2.141 RP FAULT98
2.142 RP MANUALLY BLOCKED99
2.143 RP INTERCOMMUNICATION GROUP FAULT99
2.144 RP PAIR FAULT99
2.145 RTU AUTOMATICALLY BLOCKED100
2.146 SCB SYSTEM CLOCK PATJ HE FAULT(MGW)100
2.147 SEIZURE QUALITY SUPERVISION100
2.148 SEIZURE SUPERVISION101
2.149 SEIZURE SUPERVISION OF DEVICES IN BSC102
2.150 SEMIPERMANENT CONNECTION BREAK LOGGING CONGESTION102
2.151 SEMIPERMANENT CONNECTION FAULT102
2.152 SIGNALLING FAULT SUPERVISION103
2.153 SIZE ALTERATION OF DATA FILES AUTOMATIC SIZE ALTERATION PASSIVE104
2.154 SIZE ALTERATION OF DATA FILES SIZE CHANGE REQUIRED104
2.155 SIZE ALTERATION OF DATA FILES FAULT105
2.156 SMALL RESTART IS PENDING105
2.157 SOFTWARE ERROR106
2.158 STATISTICS AND TRAFFIC MEASUREMENT COLLECTION TIMEOUT FAULT106
2.159 STATISTIC DATA COUNTER COLLECTION TIME LIMIT SUPERVISION106
2.160 SWITCH CORE FAULT(MGW)107
2.161 SWITCHING NETWORK TERMINAL FAULT107
2.162 SWITCH INTERNAL LINK FAULT(MGW)108
2.163 SWITCH PLANE FAULT(MGW)108
2.164 SXB SYSTEM CLOCK PATH HW FAULT(MGW)108
2.165 SYNCHRONOUS DIGITAL PATH QUALITY SUPERVISION109
2.166 SYNCHRONOUS DIGITAL PATH UNAVAILABLE STATE FAULT109
2.167 SYSTEM CLOCK QUALITY DEGRADATION(MGW)109
2.168 SYSTEM RESTART110
2.169 SYSTEM STATE110
2.170 TDM TERMINATION GROUP ,CONFIGURATION MISMATCH(MGW)110
2.171 TERMINATION GROUP ,CONFIGURATION MISMATCH(MGW)111
2.172 TU HARDWARE FAULT(MGW)111
2.173 TU SYNCH REFERENCE LOSS OF SIGNAL(MGW)111
2.174 TU SYSTEM CLOCK PATH HW FAULT(MGW)112
2.175 USER EXCEEDED ALLOWED ACCESS ATTEMPTS112
2.176 VITUAL MEDIA CATEWAY ,GCP LINK DOWN(MGW)112
2.177 VITUAL MEDIA CATEWAY ,GCP MTP-3B LINK DOWN(MGW)113
3 中兴、华为设备113
1）本端接收报文间隔抖动告警113
2）E1/T1 告警指示113
3）单板上存在故障的半永久113
4）SPF扣板链路故障114
5）MTP3目的信令不可达114
4 小交换机投诉114
5 中兴RNC设备114
1）Mtp3局向不可达114
2）Mtp3链路不可用115
3）SCCP子系统不可用告警115


故障预处理手册20100304.doc (1.52 MB)

[ 本帖最后由 hebeilining 于 2011-7-16 10:51 编辑 ]